This policy explains how the Caladan group of companies and its affiliates (Caladan, we, us or our) collect, use and disclose personal data through https://caladan.xyz and related enquiries, email subscriptions and job applications. The relevant Caladan company handling your enquiry, subscription or application is responsible for its use of your personal data.
For questions about this policy, complaints or requests concerning your personal data, email partnerships@caladan.xyz with “Data protection” in the subject line. For questions about a job application, you may also contact careers@caladan.xyz.
Separate privacy information may apply to onboarding, trading, employment or other relationships.
Enquiries and API access requests. We collect information you submit, including your name, company, job title, company email address, areas of interest and any message. If you contact us by email or another linked channel, we receive your contact details, correspondence and other information you provide.
Email subscriptions. We collect the email address you provide when subscribing and information needed to manage your subscription and preferences.
Job applications. We collect information you provide when applying for a role, such as your name, email address, telephone number, CV, LinkedIn profile, website and related correspondence.
Technical information. Our hosting and technology providers may process your IP address, browser and device information, pages requested, referring page and the date and time of access.
Please provide only information relevant to your enquiry or application. Avoid including identity documents, payment details or sensitive personal information in a general enquiry.
We use personal data to respond to enquiries and API access requests, direct them to the appropriate team and manage related correspondence; send email updates you subscribe or otherwise agree to receive; assess job applications, arrange interviews and administer recruitment; and operate and secure the Website, prevent spam and misuse, maintain necessary records, comply with legal obligations and establish, exercise or defend legal claims.
We collect, use and disclose personal data for these purposes in accordance with applicable law, including obtaining consent where required.
If we propose a materially different purpose, we will give the required notice and obtain consent where necessary.
You can unsubscribe from marketing communications using the instructions in the communication or by emailing partnerships@caladan.xyz. Withdrawing from marketing does not prevent us from sending necessary communications about your enquiry, application or an existing relationship.
The Website uses hosting, form-handling and security technologies to deliver its pages, process submissions and protect against spam and misuse. These providers may receive technical information about your visit. Browser settings allow you to manage cookies, although restricting them may affect some features.
The Website loads fonts from Google. These requests disclose technical information, including your IP address and browser request details, to Google so it can deliver the fonts. See Google’s Fonts privacy information.
The Website includes the LinkedIn Insight Tag, which can send LinkedIn information about visits, including the page URL, referring page, IP address, browser and device information, and visit time. LinkedIn uses this technology for advertising measurement, audience insights and retargeting. LinkedIn explains its processing and available choices in its Privacy Policy and Insight Tag information.
External websites and services linked from the Website may handle personal data for their own purposes. Their privacy notices explain that processing.
We share relevant information with Caladan group companies and personnel handling your enquiry, subscription or recruitment process, and with service providers supporting website hosting, forms, email, recruitment and security. Service providers receive the information needed for their role, subject to appropriate restrictions and safeguards.
We may disclose information to professional advisers, regulators, courts, law enforcement or other persons where required or permitted by law, or where reasonably necessary to establish, exercise or defend legal claims. If a business transfer or reorganisation affects your data, we may disclose it to the relevant parties, subject to applicable law and appropriate safeguards.
Caladan group companies and service providers may process personal data in countries outside your home country, where data protection laws may differ. When personal data is transferred internationally, we apply the safeguards required by the law governing that transfer.
Contact us for information about the safeguards relevant to your data.
We keep personal data only for as long as reasonably needed for the purposes described in this policy and applicable legal or business requirements. We consider the nature of the enquiry or application, any ongoing relationship, subscription preferences, record-keeping obligations, security needs and relevant limitation periods. We delete or anonymise personal data when retention is no longer justified.We use reasonable organisational and technical measures to protect personal data against unauthorised access, use or disclosure and accidental loss. Internet transmissions and storage systems cannot be guaranteed to be completely secure.
Depending on the law that applies, you may request access to your personal data and information about its use and disclosure, correction of inaccurate data, withdrawal of consent or other rights available under applicable law.
Requests are subject to the conditions and exceptions in that law.
We may need to verify your identity before responding. We will explain any likely consequences of withdrawing consent, any lawful reason for refusing a request and any permitted fee before charging it. Withdrawal does not affect processing that was lawful before withdrawal or otherwise permitted by law.
You may raise a complaint by emailing partnerships@caladan.xyz with “Data protection” in the subject line. You may also complain to the data protection authority responsible under the law that applies to your data.
We may update this policy to reflect changes to our practices or legal requirements. We will give additional notice and obtain any consent required by law for material changes.
Trading products and services are for eligible institutional and professional counterparties only, subject to applicable law. They are not offered or directed to persons in Singapore. Important Disclosure.